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1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website
Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Analysis by wiredminds

Our website uses a counting pixel technology provided by wiredminds GmbH ( to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may
use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.




2. General information and mandatory information

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

infoteam Software AG
Am Bauhof 9
91088 Bubenreuth

Phone: +49 (0) 9131 / 78 00 - 0
Fax: +49 (0) 9131 / 78 00 - 50
eMail: info(a)

Represented by the board of Directors:
Joachim Strobel (CEO)
Michael Sperber (CTO)

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities.

The competent authority responsible for infoteam Germany in matters of data protection law is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 27 (Schloss), 91522 Ansbach, Germany,

The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed an external data protection officer for our company.

Mrs. Dr. Marion Herrmann

Datenschutz Symbiose GmbH, Hundingstr. 10, 95445 Bayreuth, Germany

4. Data collection on our website

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Processing of customer and supplier data

You can find more information about the processing of customer and supplier data here.(German only)


The Internet pages use some so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and which your browser stores.

Most of the cookies we use are so-called "session cookies". They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude, and the automatic deletion of cookies when closing the browser Enable. Disabling cookies may limit the functionality of this site.

Cookies that are required to perform the electronic communication process or to provide certain functions that you desire (e.g. shopping cart function) are stored on the basis of Article 6 Para 1f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically flawless and optimized provision of its services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website/Registration form

You can register on our website to use additional features on the site. We use the data entered only for the purposes of the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will reject the registration.

For important changes, such as the scope of the offer or technical changes, we use the e-mail address indicated at the registration to inform you in this way.

The processing of the data entered during registration is based on your consent (article 6 para 1a DSGVO). You may revoke any consent you have given at any time. An informal message will be sent to us by e-mail. The legality of the data processing that has already been processed remains unaffected by the revocation.

The data collected during registration will be stored by us as long as they are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Newsletter Registration

On the infoteam website, users are given the opportunity to subscribe to our company's newsletter. The personal data that is transmitted to the Controller for the purpose of ordering the newsletter results from the input mask used for this.

infoteam informs its customers and business partners at regular intervals by means of a newsletter about offers of the company. The newsletter of our company can only be received by the data subject if (1) the person concerned has a valid e-mail address and (2) the person concerned registers for the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address registered for the newsletter for the first time in the double opt-in procedure. This confirmation e-mail is used to check whether the owner of the e-mail address has authorized the receiving of the newsletter as the person concerned.

When registering for the newsletter, we also store the IP address of the Internet service provider (ISP) of the computer system used by the data subject at the time of registration and the date and time of registration. The collection of this data is necessary in order to be able to understand the (possible) misuse of the e-mail address of an affected person at a later date and therefore serves the legal protection of the controller.

The personal data collected as part of an application for the newsletter will only be used to send our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in this regard, as in the case of changes to the Newsletterangebot or the change of the technical circumstances. The personal data collected within the scope of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be terminated by the person concerned at any time. The consent to the storage of personal data that the person concerned has granted us for the newsletter can be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe at any time directly on the website of the controller of the newsletter or to communicate this to the controller in other ways.

Newsletter Tracking

The infoteam newsletter contains so-called Web beacons. A web beacons is a miniature graphic that is embedded in such e-mails, which are sent in HTML format in order to enable a log file recording and a log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Using the embedded counting pixel, infoteam can detect if and when an e-mail was opened by an affected person and which links in the e-mail were accessed by the data subject.

Such personal data collected via the Web beacons in the newsletters are stored and evaluated by the Controller for the newsletter to optimise the content of future newsletters and even better the Interests of the person concerned. This personal data will not be passed on to third parties. Persons concerned are entitled at any time to revoke the separate declaration of consent given by the double opt-in procedure. After revocation, this personal data will be deleted by the controller. A withdrawal from receipt of the newsletter indicates Medi automatically as a revocation.

Newsletter tool/mail-handling service MailChimp

Our newsletters are sent out via MailChimp, a newsletter mailing platform provided by the Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients, as well as their additional data as described here, are stored on the servers of MailChimp located in the USA. MailChimp uses this information to send out and evaluate the newsletters on our behalf. Furthermore, in accordance with its own information, MailChimp can use this data to optimise or improve its own services, e.g. for the purposes of technical optimisation of the sending and presentation of the newsletters or for commercial purposes in order to determine from which countries the recipients come. However, MailChimp does not use the data from our newsletter recipients to contact them on its own behalf and does not share this data with third parties.

MailChimp offers the guarantees required by the GDPR for transmission to other countries. MailChimp is certified by the US-EU data protection agreement Privacy Shield and undertakes to comply with EU data protection regulations. Furthermore, we have a data processing agreement in place with MailChimp. This is an agreement in which MailChimp undertakes to protect the data of our users, process it on our behalf in accordance with the applicable data protection regulations and, in particular, not to share it with third parties. You can consult the privacy policy of MailChimp here

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google's privacy policy:

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

Double Click (Google)

DoubleClick by Google is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ( "Google "). DoubleClick by Google uses cookies to present you with relevant ads for you. Your browser will be assigned a pseudonymous identification number (ID) to check which ads have been displayed in your browser and which ads have been viewed. The cookies do not contain personal information. The use of the DoubleClick cookies allows Google and its partner websites to only show ads based on previous visits on our or other websites on the internet. The information generated by the cookies is transmitted by Google for evaluation to a server in the USA and stored there. A transfer of the data by Google to third parties takes place only on the basis of legal regulations or in the context of order processing. Google will not bring your data together with other data collected by Google.

By using our web pages you agree to the processing of the data collected about you by Google and the aforementioned way of data processing and the stated purpose. You can prevent the storage of cookies by a corresponding setting of your browser software;; However, we would point out that in this case you may not be able to use all functions of our web pages in full. You can also prevent Google from collecting the data generated by the cookies and accessing your use of the website, as well as the processing of such data by using the following link under the item DoubleClick deactivation Extension Download and install the available browser plug-in. Alternatively, you can disable the DoubleClick cookies on the Digital Advertising Alliance page at the following link.