In Germany, public services are provided by federal and federal state authorities as well as local authorities. For them, digitizing their processes and providing online access to citizens are among the top and overriding priorities. The Federal Office for Migration and Refugees, the Federal Employment Agency and the federal and state ministries all undertake digitization projects and regularly rely on the expertise of software service providers.

The KONSENS project – the coordinated new software development by the Tax Administration – is one example. It is standardizing and modernizing the tax offices’ information technology and improving service, and the federal and state governments are cooperating on it according to the “one for all” principle. The Online Access Act (Onlinezugangsgesetz, OZG), which was passed to improve online access to public services, legally obligates the federal and state governments to make their public services accessible via electronic portals. infoteam is part of these projects and supports the public administration with commitment and expertise in many exciting undertakings from which we will all benefit.

With us, you’re in the right place

We make the state human. With software from infoteam, public services for citizens are just a click away. For example, coordinated support for young people from different counseling centers paves the best possible path to independence, even when the conditions aren’t ideal. Social benefits are calculated quickly and paid on time so that people who depend on them have one less thing to worry about. Tax information is collected online, easily and transparently, for fair distribution of the burden. These are just a few examples of the projects we facilitate.