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infoteam Software Group - Trusted Partner for AI-powered Secure Solutions

The infoteam Software Group is establishing itself as a trusted partner for AI-powered secure solutions and is increasingly focussing on artificial intelligence (AI) as an important part of its market orientation. AI is seen as a driver for innovative, secure and intelligent software solutions and plays a central role in the fields of cybersecurity, functional safety and digital process optimisation.

Bubenreuth, den 05.05.2025

  • AI as a driver for intelligent and secure digitalisation
  • Strongly networked in the AI ecosystem
  • Trusted partner for AI-powered secure solutions

As a partner for AI-powered secure solutions, infoteam focusses on innovative technologies to accompany companies securely and efficiently into the digital future. "We develop intelligent, secure and future-proof systems - with AI as a strategic driver of innovation," explains Birgit Stehlik, Head of Strategy and Expertise at the infoteam Software Group. "AI has evolved from a vision of the future to a practical technology that is already delivering tangible added value today. It is crucial that companies know the right strategies and tools to integrate AI into their processes in an efficient and targeted manner."

AI as a driver for intelligent and secure digitalisation

With AI-supported automation solutions, predictive analyses and adaptive systems, infoteam supports companies in designing more efficient and secure processes. AI creates new potential, particularly in the areas of cybersecurity, functional safety and digital process optimisation:

AI-powered cybersecurity: AI detects threats in real time and automates defensive measures to protect companies against cyberattacks.

Smart safety systems: Adaptive safety mechanisms use machine learning to proactively minimise risks and strengthen functional safety in industry.

Data-driven process optimisation: Predictive analytics and generative AI support companies in making production and operating processes more efficient.

Successful AI projects in practice

infoteam has already implemented numerous successful AI projects for well-known customers. One outstanding example is the collaboration with a leading medical technology manufacturer. For this company, infoteam has developed an AI-based software solution to support global service, which processes and analyses service notifications more efficiently.

To do this, infoteam uses the Large Language Model (LLM) GPT-4o from OpenAI. While this model is also used in applications such as ChatGPT or Microsoft 365 Copilot, in this case it does not run on OpenAI's public servers, but in a protected area of the medical technology manufacturer - ensuring the highest level of data security.

The LLM analyses service messages, generates suitable topics in the form of structured data, groups topics with similar content and assigns meaningful headings (known as labels) to the resulting groups. The result: an intelligent software solution that processes service messages in a structured manner, recognises known and new problems at an early stage and thus significantly optimises the service process. This project impressively demonstrates how infoteam uses AI in a targeted manner to create added value for customers and make processes more intelligent.

Strongly networked in the AI ecosystem: membership of KI Park e.V.

As part of its AI strategy, infoteam is increasing its involvement in the AI environment and recently joined the renowned KI Park e.V. as a member. The KI Park is one of the leading innovation networks for artificial intelligence in Germany and Europe.

"The infoteam Software Group brings valuable expertise to our network. Their ability to integrate AI into safety-critical applications and industrial software solutions makes them an important partner for the AI Park. Together, we will drive forward innovative, safe and intelligent AI solutions that will have a significant impact on technological progress in various industries," says Dr Florian Schütz, Managing Director of KI Park e.V..

With this strong network in the AI community and a clear innovation strategy, infoteam is emphasising its claim to play a leading role in the market as a trusted partner for AI-powered secure solutions.


Angela Ringlein, Marketing Communications Manager

E-Mail:
angela.ringlein@infoteam.de

Phone:
+49 9131 78 00-0